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How to choose a B2B ecommerce platform for your ERP

The platform that saves your team time is the one that shows trade customers their own prices and stock, and puts their orders straight into your ERP. Pick your ERP to see every platform’s route to it, who supports it and what it costs.

Jonathan Bird Founder, TierCommerce
Published
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5 min read
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  1. Why the ERP should pick the platform
  2. Four ways a platform reaches your ERP
  3. Find your ERP’s routes
  4. What to check for your ERP
  5. Then compare every B2B feature
  6. The platform’s plan matters too
  7. Specialists by ERP
  8. Six questions that decide it

Key takeaways

  • Start with your ERP. How a platform reaches it decides the cost, the timeline and how much your team still keys by hand.
  • There are four routes: built by the platform, by the ERP’s vendor, by a third-party app or by an agency. Each has a different answer to “who fixes it?”
  • ERP-vendor connectors aren’t always the most complete for trade: Microsoft’s free Business Central connector can’t export quantity breaks, and Oracle’s NetSuite connector puts B2B on a A$1,328-a-month plan.
  • Many Shopify and BigCommerce connectors for Australian ERPs don’t mention customer pricing. Check before you count on them.
  • Check the plan you’d need for your contract customers, not the entry price. Company catalogues on Shopify need Plus.

Most platform comparisons start with features: quick order, quotes, approvals, search. For a wholesaler, those matter less than one question that decides the cost, the timeline and how much your team keeps keying by hand: how does this platform get your prices, stock and customers out of your ERP, and get orders back in?

This guide shows how to choose a B2B platform starting from your ERP. It covers the four ways a platform can reach your ERP, who builds and supports each, and what to check for the systems common in Australia and New Zealand. The picker below shows every main platform’s route to each ERP, with the connector’s price and whether it says it syncs customer prices. We make TierCommerce, one of the platforms in it, so we’re not neutral; every entry is from the vendors’ own pages and app listings.

Why the ERP should pick the platform

Your ERP already holds what trade customers care about: their prices, what’s in stock, their credit and their invoices. A store that can’t show those correctly sends customers back to phoning and emailing your team, however good its features are.

The store is also increasingly left out of ERP projects. In Panorama Consulting’s 2026 survey of mid-market ERP projects, the share of organisations deploying web commerce significantly as part of the project fell from 59.9% to 39.4% in a year.[1] The store gets done later, separately, as another integration, so it has to fit the ERP you already have.

Four ways a platform reaches your ERP

Built byWhat it meansWho you call when an order doesn’t arrive
The ERP’s vendorThe ERP vendor publishes a connector, such as Microsoft’s for Business Central or Oracle’s for NetSuite Partly: The ERP vendor, or the platform, depending on where it failed
The platformOur pick The platform vendor builds and maintains the integration as part of the product Yes: The platform
A third partyAn app developer connects the two, usually priced per store and sometimes per order No: The app developer, then the platform or ERP
A partner or agencyA custom integration built for your business Partly: Your agency
  • Yes: Better for a wholesaler
  • Partly: Depends, or ask
  • No: Watch out

“Built by the ERP vendor” sounds safest, but it isn’t always the most complete for trade. Microsoft’s free Shopify connector for Business Central has synced B2B companies and catalogues since April 2024, yet it’s rated 2.7 from 28 reviews on the Shopify App Store.[2] Oracle’s NetSuite connector puts B2B sync on its top plan, at A$1,328 a month.[3] MYOB Acumatica has its own built-in connector for Shopify and BigCommerce,[4] and Oracle’s NetSuite Connector also supports Magento 2, BigCommerce and WooCommerce.[5] Whoever built it, check what it syncs.

Find your ERP’s routes

Pick your ERP. Tick the box if your customers have their own contract prices, and routes that don’t mention customer pricing fade out.

Original research

Start with your ERP

Pick the ERP you run. See every platform that reaches it, who built the connection, what the connector costs and whether it syncs customer prices.

Platforms that reach Pronto Xi
Platform Built by How it connects Connector price Syncs customer prices?
Shopify The ERP’s vendor Pronto Xi Sync (Pronto Woven) A$578–2,897 a month plus A$1,448 installation No: Not mentioned
TierCommerceOur pick The platform Native integration, built and maintained by TierCommerce Included in the subscription Yes: Says it does
BigCommerce B2B Edition A third party Pronto Integration (MyIntegrator) Not published Yes: Says it does
Adobe Commerce A partner or agency A partner or custom integration Project quote Partly: Depends on the build, or ask

Yes: Says it does Partly: Depends, or ask No: Not mentioned From each vendor’s integration pages, the Shopify App Store and the BigCommerce marketplace in October 2026; prices billed in US dollars shown in Australian dollars at US$0.69. “Not mentioned” means the listing and the developer’s docs don’t say it syncs customer-specific prices, not that it can’t. Platforms that don’t list your ERP are left out, though custom work may be possible. We make TierCommerce. Check with each vendor before you decide.

What to check for your ERP

Xero

Xero holds one sales price per item, so trade price lists have to live in the store, not the ERP. Online orders arrive in Xero as invoices, and since March 2026 Xero has charged apps for API use by connected organisations and data.[6] Choose a platform that manages price lists itself and keeps API traffic low.

TierCommerce is one of only two B2B ecommerce platforms of the 14 we compared with a direct, native Xero integration. Ours is built and maintained by our own team. Read more →

MYOB Business and AccountRight

MYOB Business holds up to six price levels per item, with quantity breaks, and assigns one level to each customer.[7] Contracts become a level. On Shopify, the only MYOB connectors that list customer pricing are for Exo and Acumatica, not AccountRight, so check carefully.

TierCommerce is the only B2B ecommerce platform of the 14 we compared with a direct, native MYOB Business / AccountRight integration, built and maintained by our own team. Read more →

MYOB Acumatica

Acumatica prices by customer, then price class, then base price, and its API limits depend on your edition. Our MYOB Acumatica integration guide covers both, with a price sync calculator.

TierCommerce is the only B2B ecommerce platform of the 14 we compared with a direct, native MYOB Acumatica integration, built and maintained by our own team. Read more →

Pronto Xi

Pronto has few ready-made connectors. Its own Shopify app is the most expensive connector we’ve audited, and its listing doesn’t mention customer pricing. Our Pronto Xi integration guide prices every route.

TierCommerce is one of only two B2B ecommerce platforms of the 14 we compared with a direct, native Pronto Xi integration. Ours is built and maintained by our own team. Read more →

Options ERP

No app on the Shopify App Store or BigCommerce marketplace connects to Options. Options Software sells its own Shopify integration directly.[8]

TierCommerce is the only B2B ecommerce platform of the 14 we compared with a direct, native Options ERP integration, built and maintained by our own team. Read more →

NetSuite

NetSuite has the most routes, and the most licence fees. Concurrency is shared by every integration on the account, and SOAP integrations stop working at release 2028.2. Our NetSuite B2B ecommerce guide prices the four routes.

TierCommerce is one of only three B2B ecommerce platforms of the 14 we compared with a direct, native NetSuite integration. Ours is built and maintained by our own team. Read more →

Business Central

Microsoft’s connector is free with Business Central online, but B2B prices need Shopify Plus, and it calculates prices for a quantity of one, so it can’t export quantity breaks.[9] If your trade pricing relies on breaks, check another route.

TierCommerce integrates directly and natively with Business Central, built and maintained by our own team. Read more →

Cin7 and Unleashed

Both sell their own B2B store as part of the inventory system, which suits simple trade ordering. Their Shopify apps sync stock and orders, not customer pricing.

TierCommerce is one of only two B2B ecommerce platforms of the 14 we compared with a direct, native Cin7 integration. Ours is built and maintained by our own team. Read more →

TierCommerce is the only B2B ecommerce platform of the 14 we compared with a direct, native Unleashed integration, built and maintained by our own team. Read more →

Then compare every B2B feature

Once you know which platforms reach your ERP properly, compare what your trade customers can do on each. Customer pricing is only the start: credit limits, approvals, quotes, invoices paid online and freight at checkout decide how much ordering actually moves online.

Feature by feature

B2B features compared

Every B2B feature a wholesaler’s customers use, and what each platform needs to provide it.

Feature Shopify TierCommerceOur pick BigCommerce B2B Edition Adobe Commerce SuiteCommerce
Customer-specific and contract prices Yes: Catalogues for a company or location on Plus only Yes: Contract and customer prices from your ERP Yes: Company price lists, on Performance Yes: Custom shared catalogue prices per company Yes: Customer item pricing from NetSuite
Price lists for customer groups Yes: Up to 3 catalogues below Plus Yes: Trade, wholesale or dealer price lists Yes: Price lists for customer groups, on Performance Yes: Shared catalogues and customer-group pricing Yes: NetSuite price levels and pricing groups
Quantity price breaks Yes: Volume pricing on every plan Yes: Breaks from your ERP Yes: Bulk pricing tiers Yes: Tier prices by quantity and group Yes: Quantity pricing tiers
Ordering on account, on payment terms Yes: Net terms on every plan Yes: Charged to the account on your ERP’s terms Yes: PO and net terms per company Yes: Payment on account against a company credit line Yes: Pay by invoice on the customer’s terms
Credit limit and stop-credit at checkout Partly: Not in Shopify B2B; needs an app such as Quay Yes: Checked against the credit limit in your ERP Yes: Credit hold blocks orders over the limit Yes: Company credit limit, optionally enforced Checkout behaviour on credit hold not documented
Quotes that turn into orders Partly: Draft orders and checkout to draft; quote apps Yes: From the storefront or your reps Yes: Quote requests in the buyer portal Yes: Negotiable quotes that convert to orders Yes: Request a quote online, converted to an order
Buyer-side order approvals Partly: Checkout to draft for your review; buyer approvals need apps Yes: By spend limit, role or branch, on Professional Partly: Senior buyers approve junior buyers’ lists; no spend rules Yes: Purchase order approval rules by role and value No buyer-side approvals in its docs
Buyer users and roles, managed by the customer Partly: Two roles: location admin or ordering only Yes: Head users manage their own buyers Yes: Admin, senior and junior buyers, plus custom roles Yes: Company admin manages teams, users and roles Several contacts; buyer-managed roles not documented
Invoices and statements paid online Partly: Buyers pay their own orders; ERP invoices need a connector Yes: Invoices, credit notes and statements, on Professional Yes: Invoice portal; ERP invoices through the API No open-invoice payment in its B2B docs Yes: Invoices, payments and statements in My Account
Quick order by SKU and reorders Yes: Quick order list and easy reorders Yes: By SKU, one-click reorders and recurring orders Yes: Quick order by SKU, CSV upload, buy again Yes: Quick order by SKU, file upload, requisition lists Yes: Quick order by SKU and reorder items
Order status and shipments from the ERP Partly: Shopify’s fulfilment status; ERP status needs a connector Yes: Line by line, read from your ERP Partly: Order history built in; ERP status needs a connector Partly: Order tracking built in; ERP status needs an integration Yes: Built into NetSuite
Freight priced at checkout Yes: Shipping rates, with carrier rates on higher plans Yes: Table rates, carrier rate cards or live rates Yes: Live carrier quotes, including Australia Post Yes: Table rates and carrier methods Yes: Real-time carrier rates (US carriers)
Online trade account applications Partly: Company onboarding apps Yes: With ABN, approved straight into your ERP Yes: Company registration with your approval Yes: Company registration, pending your approval Partly: Oracle’s Advanced Sign Up extension
GST inclusive or exclusive per customer Yes: Per market, with exemptions per company location Yes: Set per customer Yes: Inclusive or exclusive per customer group Tax display set per store view, not per customer Tax-inclusive pricing set per item, not per customer
PunchOut (cXML and OCI) Partly: Apps such as Punchout Cloud Yes: cXML and OCI, an add-on on Professional Partly: Partner apps such as TradeCentric Partly: Marketplace extensions Partly: SuiteApps such as TradeCentric
AI order entry from emailed purchase orders Not in Shopify’s B2B features Yes: Order Entry co-worker, in beta, on Professional Partly: Uploaded POs to draft orders, in alpha; not emailed POs Not in Adobe’s B2B docs Not in NetSuite’s docs
Native integration with Australian ERPs Partly: MYOB and Pronto Xi through third-party apps Yes: MYOB, Xero, Pronto Xi, Options, NetSuite and more, built in-house Partly: MYOB and Pronto Xi through third-party apps Partly: Partner-built integrations Partly: NetSuite only
Retail (B2C) from the same store Yes: Built for retail first Yes: Trade and retail in one store Yes: B2B and retail in one store Yes: B2B and retail on one platform Yes: Sold for B2C and B2B
Direct support from an Australian team Partly: International support Yes: Our own team in Australia, with data hosted in Sydney Partly: International support Partly: International support Partly: International support
  • Yes: Offered, on the plan noted
  • Partly: Needs a third-party app, or limited
  • No: Not available

From each vendor’s own pages and documentation (Shopify) (BigCommerce B2B Edition) (Adobe Commerce) (SuiteCommerce) in October 2026; TierCommerce from our feature pages and plans. Plain text means the vendor’s pages don’t say. Features change, so check with each vendor. We make TierCommerce.

The platform’s plan matters too

Some platforms put the features that hold contract prices on higher plans. On Shopify, plans below Plus allow three B2B catalogues, and catalogues for individual companies or locations are Plus only.[10] On BigCommerce, customer price lists need the Performance plan. Check the plan you’d need for your number of contract customers, not the entry price.

Specialists by ERP

Some ERPs sell their own web store. SuiteCommerce is NetSuite’s, so if you’re committed to NetSuite for the long term it belongs on the shortlist, alongside the routes in our NetSuite B2B ecommerce guide. For a broader comparison, see the best B2B ecommerce platforms in Australia and New Zealand.

Six questions that decide it

  1. Who built the integration with our ERP, and who supports it when an order doesn’t arrive?
  2. Does it sync customer-specific prices, with quantity breaks and units of measure? Can we test it against real invoices?
  3. Which plan do we need for our number of contract customers, stores and brands?
  4. What does the connector cost at our busiest month’s orders, and is it priced per store or per order?
  5. How does it stay inside our ERP’s API limits as we grow?
  6. What happens if we change ERP? Is the integration a separate layer we can swap, or part of the store?

TierCommerce integrates natively with MYOB, Xero, NetSuite, Pronto Xi, Options, Business Central, Cin7, Unleashed and others, built and maintained by our own team and included in the subscription. See all integrations, or book a demo and tell us which ERP you run.

Sources

Prices that vendors bill in US dollars are shown in Australian dollars at US$0.69 to the Australian dollar, the rate on 1 October 2026, and exclude GST.

  1. Panorama Consulting Group, The 2026 ERP Report (survey of 170 organisations)
  2. Shopify App Store, Dynamics 365 Business Central
  3. Shopify App Store, NetSuite ERP Connector
  4. MYOB Acumatica Help, Integration with BigCommerce
  5. Oracle NetSuite Help, NetSuite Connector supported platforms
  6. Xero Developer, Pricing
  7. MYOB Developer, Item price matrix (MYOB Business API)
  8. Options Software, Options Shopify integration
  9. Microsoft Learn, Synchronize prices with Shopify
  10. Shopify Help Center, B2B features by plan
Jonathan Bird

Written by

Jonathan Bird

Founder, TierCommerce

Jonathan has built and run ERP-integrated B2B ordering portals for Australian wholesalers since 2017.

More about Jonathan

Frequently asked questions

How do I choose a B2B ecommerce platform for my ERP?

Start with how each platform connects to your ERP: who built the integration, whether it syncs your customer-specific prices, stock, orders and invoices, what it costs and who supports it. Then compare the B2B features on the platforms that pass.

What is a native ERP integration?

An integration the ecommerce platform builds and maintains itself, without a third-party app or middleware in between. Ask whether a vendor built it or resells someone else’s connector.

Which B2B platforms integrate with Pronto Xi?

TierCommerce integrates with Pronto Xi natively, with an integration our own team builds and maintains. Shopify connects through Pronto’s own Pronto Xi Sync app and BigCommerce through a MyIntegrator app. Adobe Commerce and others connect through partners.

Does Shopify integrate with Business Central for B2B?

Yes. Microsoft’s free connector syncs B2B companies and catalogue prices for Business Central online, but B2B prices need Shopify Plus and it can’t export quantity-based prices.

Which B2B platform is best for Xero?

One that manages trade price lists itself, because Xero holds one sales price per item, and that keeps API traffic low now Xero charges apps for API use. TierCommerce and B2B Wave integrate with Xero natively.

Integrations in this guide

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