Pronto Xi ecommerce integration: the complete guide

Pronto Xi runs a large share of Australia’s mid-sized distributors, wholesalers and manufacturers, and most of them now want their trade customers ordering online. Connecting a store to Pronto is harder than connecting one to a cloud accounting system: Pronto is usually heavily configured, often on-premises or privately hosted, and its pricing rules are the business’s own.

This guide covers what to sync between Pronto Xi and a B2B store, the four ways to connect them, and what each one costs, priced from published listings as of October 2026. It’s written from integration work our team has done with Australian ERPs since 2017. We make TierCommerce, which integrates natively with Pronto Xi, so we’re not neutral; every price is linked.

Pronto Xi in brief

Pronto Software is an Australian ERP vendor that turned 50 in 2026. It’s employee-owned and certified Australian Owned,^[1] and says it serves over 1,500 Australian and global organisations.^[2] Its customers skew to distribution, wholesale, manufacturing and field service, which is to say businesses whose customers buy on account at negotiated prices.

Pronto is less open than cloud ERPs. MYOB, a competitor, describes it as built in a “proprietary 4GL development environment” with “no public app marketplace”.^[3] That’s MYOB’s claim, but the practical point holds: there are few ready-made Pronto connectors, so most Pronto store integrations are either Pronto’s own products or custom work.

What to sync between Pronto Xi and your store

Start with every type of data the store needs, which system owns it and how fresh it has to be. For most Pronto businesses it looks like this:

Pricing is where Pronto integrations succeed or fail. Pronto businesses tend to have years of customer-specific and contract pricing, and the store must show exactly the price Pronto will invoice. Whatever route you choose, test it the same way: take a hundred recent invoice lines across different customers, quantities and units, and check the store would have charged the same. Our ERP integration guide covers the patterns in more detail.

Four ways to connect Pronto Xi to a store

Pronto Xi Sync

Pronto’s own Shopify app is the most expensive connector in our audit of 62 app listings. It’s priced by plan, and each plan includes a number of orders a month, with a charge for each order above:^[4]

Two things stand out. First, the cheapest plan changes with volume, and at the listed prices Enterprise is never the cheapest: Premium’s charge for extra orders (A$0.13) is lower than Enterprise’s (A$0.14), so Premium costs less than Enterprise at every volume. Second, each Shopify store is its own subscription, so a trade store and a retail store pay twice.

This is what the cheapest plan costs at four volumes, for one store:

Try your own volume and number of stores:

That’s the connector alone. Shopify Plus, at A$3,700–4,000 a month, and the B2B apps for quotes and credit come on top; our Shopify Plus B2B cost guide adds them up. The listing also doesn’t mention customer-specific pricing, credit limits or B2B, so ask Pronto Woven in writing whether your contract prices would sync before you compare it with anything else.

A custom integration on Pronto Connect

Pronto Connect is Pronto’s API platform, with pre-built REST APIs that exchange JSON or XML with Pronto Xi.^[5] It’s how most custom integrations and our own reach Pronto. Pronto doesn’t publish API limits or a price for Pronto Connect, so ask your Pronto account manager for both, and for the throughput your server can handle, in writing.

A custom integration gives you full control of what syncs. It costs what any custom integration costs: one Australian agency publishes A$20,000–50,000 for a basic integration covering stock and orders, and A$50,000–120,000 for a standard one with customer pricing and accounts.^[8] Because Pronto is often on-premises, the integration’s load lands on your own server, so agree it with whoever runs Pronto before go-live.

Pronto Xi eCommerce

Pronto sells its own headless B2B ecommerce product, priced by quote.^[6] If you want a single vendor for ERP and store, ask Pronto for a three-year price, what the storefront can do for your buyers, and what happens to the store if you ever move off Pronto.

A B2B platform with a native Pronto integration

A B2B platform that integrates with Pronto Xi itself connects through Pronto Connect without a third-party app in the middle, and builds its trade features around what Pronto holds. TierCommerce does this. Items, stock by warehouse, customer pricing and debtor accounts come from Pronto; sales orders and online payments go back to it; and the integration is included in the Professional plan, from A$1,500 a month, with no per-order fees. See TierCommerce for Pronto Xi.

What each Pronto route syncs

The data table at the top of this guide is what a trade store needs from Pronto. This is how each route covers it, what it costs and who maintains it once it’s live.

What your customers can do on each platform

The integration gets Pronto’s data into the store. What the store then does with it decides whether customers order online. This is every B2B feature on the platforms that connect to Pronto.

Pronto routes compared

• Yes: Better for a wholesaler
• Partly: Depends, or ask
• No: Watch out

Questions to ask before you choose

1. Will our customer and contract prices sync exactly, including quantity breaks and units of measure? Can we test it against real invoices?
2. How are stock levels calculated per warehouse, and how often do they update?
3. What happens to an order that would take a customer over their credit limit, or one on stop credit?
4. What load will the integration put on our Pronto server, and when do full syncs run?
5. What does the Pronto Connect licence cost, and who pays it?
6. What does it cost at our busiest month’s order volume, across every store?
7. Who supports the integration when an order doesn’t arrive in Pronto?

To see TierCommerce working with Pronto, book a demo and tell us the features that matter most to you. For costs beyond Pronto, see what ERP integration costs.