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TierCommerce
T cXML PunchOut

TechnologyOne PunchOut for suppliers

Councils, universities and government agencies across Australia and New Zealand run TechnologyOne. Their buyers can open your store from a requisition, shop at their contract prices and send the cart straight back. TierCommerce is your PunchOut site, and the purchase order goes into your ERP.

  • cXML PunchOut from TechnologyOne requisitions
  • Works when your customer buys through Unimarket too
  • Purchase orders by cXML or emailed PDF, sent into your ERP
Book a demo How it works
TechnologyOne Harbourside University

New requisition · Catalogues

BS Brightline Supplies Shop

cXML · signed straight in

Brightline Supplies Harbourside contract prices
  • A4 copy paper, 80gsm, 5 reams 10 × $38.50
  • Nitrile gloves, medium, 100 6 × $11.20
  • Whiteboard markers, 4 pack 12 × $6.95
$535.60 ex GST Return cart to TechnologyOne

cXML · cart sent back

Requisition · 3 lines Cost centre 4120
A4 copy paper, 80gsm, 5 reams $385.00
Nitrile gloves, medium, 100 $67.20
Whiteboard markers, 4 pack $83.40
Approved → PO PO 3011842 → In your ERP

TechnologyOne PunchOut at a glance

TechnologyOne is an Australian ERP built for councils, education and government. Some customers punch out from TechnologyOne itself, and others buy through Unimarket alongside it.

Protocol
cXML
Buyers start from
A requisition in TechnologyOne, or in Unimarket where it runs alongside
The cart goes back as
Requisition lines, approved in TechnologyOne or Unimarket
The purchase order arrives
A cXML purchase order, or a PDF by email
What you need on their side
Your PunchOut details, or a Premium Unimarket account if your customer uses Unimarket

How a TechnologyOne PunchOut works

TechnologyOne lets buyers browse a supplier’s web catalogue while they raise a requisition. Here’s each step, with the cXML message behind it.

  1. 1

    The buyer opens your catalogue

    While raising a requisition, they choose your catalogue. Their system sends its identity and shared secret to your store.

    PunchOutSetupRequest

  2. 2

    They shop your store

    TierCommerce checks the credential and opens your store already signed in, with the council’s or university’s contract prices and range.

    PunchOutSetupResponse

  3. 3

    The cart goes back

    They return the cart instead of checking out. Each line lands in the requisition with your part number, price, unit and UNSPSC code.

    PunchOutOrderMessage

  4. 4

    The purchase order arrives

    Once it’s approved, the purchase order comes to you as cXML or a PDF by email. Either way, it ends up as an order in your ERP.

    OrderRequest

Getting set up with a TechnologyOne customer

The first question is where your customer’s buyers raise requisitions. These are the steps, and who does each one.

Free PunchOut setup checklist
  1. 1

    Find out which route

    You

    Ask whether buyers raise requisitions in TechnologyOne itself, or in Unimarket running alongside it. It decides where your PunchOut connects.

  2. 2

    Create the connection

    TierCommerce

    Your PunchOut page gives you the cXML URL and a shared secret to send them, and the account’s contract prices are already in your store.

  3. 3

    Add your catalogue

    Your customer

    Their TechnologyOne or Unimarket admin adds your PunchOut URL and shared secret, and sets how purchase orders reach you.

  4. 4

    Agree purchase order delivery

    You

    Many TechnologyOne sites email each purchase order as a PDF. Ask for cXML if they can send it. If not, Order Entry reads the PDFs.

  5. 5

    Test end to end

    Together

    Run a test requisition from their system to your store and back, then a test purchase order, before you go live.

What TierCommerce handles for TechnologyOne

Global PunchOut vendors barely mention TechnologyOne. TierCommerce is built for the councils and universities that run it.

  • cXML setup requests checked against each customer’s identity and shared secret
  • Each council’s or university’s contract prices and approved range
  • A UNSPSC code on every cart line, with a default for anything uncoded
  • Unimarket hosted catalogues and PunchOut, for customers who buy through it
  • Purchase orders checked against the account’s prices before they become orders
  • Emailed PDF purchase orders read by Order Entry
  • Orders sent into your ERP with the customer’s PO number

PunchOut add-on

$149 a month

Includes your first connected customer account, then $69 for each extra account up to 10 and $39 each after that. Australian dollars, ex GST.

  • cXML and OCI PunchOut, and Unimarket catalogues
  • On the Professional and Enterprise plans
  • Only accounts that used PunchOut that month count
See pricing About PunchOut

Where TechnologyOne PunchOuts go wrong

Selling to TechnologyOne customers has a few traps that have nothing to do with the technology. Here’s what to check.

  • Connecting to the wrong system

    If your customer buys through Unimarket, your PunchOut connects there, not to TechnologyOne. Ask first, and set up the right one.

  • PDF purchase orders

    TechnologyOne often emails one PDF per purchase order. Order Entry reads them into orders, so nobody retypes them.

  • Items that fall off the catalogue

    When a buyer can’t find an item, it becomes a non-standard order outside your catalogue. Keep their whole approved range in your PunchOut store.

  • Classification codes

    Councils and universities report spend by UNSPSC code. TierCommerce sends each product’s code, or the account’s default.

  • Prices that changed

    If a price changes between the cart and the purchase order, the order is held for your team instead of going through at the wrong price.

  • No PO, no pay

    Public sector customers pay against a purchase order number. Every PunchOut order carries it into your ERP.

Who buys through TechnologyOne in Australia and New Zealand

TechnologyOne is listed on the ASX and runs finance and procurement for councils, universities and government agencies. It says three in four people in Australia and New Zealand live in a council area that uses its software.

  • James Cook University
  • Flinders University
  • The University of Newcastle
  • Wagga Wagga City Council
  • Western Downs Regional Council
  • Yarra Ranges Council
  • Australian Energy Regulator

PunchOut across your customers’ systems

Your customers won’t all buy through TechnologyOne. One TierCommerce store handles each of these, with the same products, prices and orders behind them.

Buyer’s system Protocol Buyers start from The purchase order arrives
SAP Ariba cXML, through SAP Business Network A requisition in SAP Ariba Buying or Guided Buying A cXML OrderRequest, routed through SAP Business Network
C Coupa cXML Your logo under Shop Online on their Coupa home page A cXML OrderRequest, the Coupa Supplier Portal or email
U Unimarket cXML PunchOut, or a hosted catalogue Unimarket’s own search, or your PunchOut catalogue in Unimarket A cXML OrderRequest, or by email
SAP S/4HANA and ECC OCI 4.0 A purchase requisition, from Add from External Catalog in S/4HANA or the catalogue button in ECC or SRM Separately: cXML through SAP Business Network, an EDI IDoc, or a PDF by email
T TechnologyOne cXML A requisition in TechnologyOne, or in Unimarket where it runs alongside A cXML purchase order, or a PDF by email
O Oracle cXML A requisition in Self Service Procurement (Fusion) or iProcurement (E-Business Suite) A cXML OrderRequest, directly or through Oracle Business Network, or a PDF by email
Dynamics 365 cXML A purchase requisition, from the External catalogs action A cXML OrderRequest, or by email
J JAGGAER cXML A PunchOut catalogue in JAGGAER eProcurement A cXML OrderRequest, or email or the supplier portal

TechnologyOne PunchOut questions

Does TechnologyOne support PunchOut?

Yes. TechnologyOne’s supply chain module lets buyers browse a supplier’s web catalogue while they raise a requisition, and the cart comes back as requisition lines. Some customers use Unimarket alongside TechnologyOne for this instead.

Does TechnologyOne use cXML?

TechnologyOne PunchOut and electronic purchase orders use cXML. If your customer buys through Unimarket, that uses cXML too, and also supports OCI.

Our customer uses Unimarket and TechnologyOne. Where do we connect?

To Unimarket. TechnologyOne stays their system of record, but buyers shop and raise requisitions in Unimarket. TierCommerce supports Unimarket PunchOut and hosted catalogues.

How do purchase orders reach us?

TechnologyOne can print, email or send purchase orders electronically, set per supplier. cXML purchase orders are checked and sent into your ERP, and Order Entry reads emailed PDFs.

What is CiAnywhere?

TechnologyOne’s cloud platform, usually written CiA. It’s where council and university staff raise requisitions and approve them.

Do councils and universities see their own contract prices?

Yes. Each account sees its own contract prices and only the products it can buy, in the PunchOut and anywhere else it shops your store.

Can we test before going live?

Yes. Run a test requisition from their system to your store and back, then a test purchase order. Your TierCommerce PunchOut page can also send a test setup request through the same checks.

What does PunchOut cost in TierCommerce?

PunchOut is an add-on on Professional and Enterprise, and covers Unimarket catalogues too. It’s $149 a month, including your first connected customer account, then $69 for each extra account up to 10 and $39 each after that, in Australian dollars ex GST.

Sources

  1. TechnologyOne: Supply Chain Management features
  2. TechnologyOne: CiA Live
  3. TechnologyOne: FY25 results release to the ASX
  4. Kalkine: TechnologyOne FY25 results
  5. Unimarket: TechnologyOne integration
  6. Flinders University: TechnologyOne purchase order guide
  7. The University of Newcastle: TechnologyOne eRequisitions guide
  8. IT Brief: James Cook University signs with TechnologyOne
  9. IT Brief: Wagga Wagga City Council extends TechnologyOne
  10. TechnologyOne: Western Downs adopts OneCouncil
  11. GovTech Review: Yarra Ranges Council embraces SaaS
  12. IT Brief: Australian Energy Regulator chooses TechnologyOne

TechnologyOne is a trademark of its owner. TierCommerce isn’t affiliated with or endorsed by it.

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