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J cXML PunchOut

JAGGAER PunchOut for suppliers

Universities, research institutes and health services buy through JAGGAER, often from a panel of PunchOut suppliers. Their buyers open your store from JAGGAER, shop at their contract prices and send the cart back for approval. TierCommerce is your PunchOut site, and the purchase order goes straight into your ERP.

  • cXML PunchOut from JAGGAER eProcurement
  • Contract prices only, and a UNSPSC code on every line
  • JAGGAER purchase orders checked and sent into your ERP
Book a demo How it works
JAGGAER One Harbourside University

New shopping cart · Catalogues

BS Brightline Supplies Shop

cXML · signed straight in

Brightline Supplies Harbourside contract prices
  • A4 copy paper, 80gsm, 5 reams 10 × $38.50
  • Nitrile gloves, medium, 100 6 × $11.20
  • Whiteboard markers, 4 pack 12 × $6.95
$535.60 ex GST Return cart to JAGGAER

cXML · cart sent back

Shopping cart · 3 lines Cost centre 4120
A4 copy paper, 80gsm, 5 reams $385.00
Nitrile gloves, medium, 100 $67.20
Whiteboard markers, 4 pack $83.40
Approved → PO P2093318 → In your ERP

JAGGAER PunchOut at a glance

JAGGAER was called SciQuest until 2017, and many universities still know it by their own name for it. This is what each side needs.

Protocol
cXML
Buyers start from
A PunchOut catalogue in JAGGAER eProcurement
The cart goes back as
Cart lines with UNSPSC codes, approved in JAGGAER
The purchase order arrives
A cXML OrderRequest, or email or the supplier portal
What you need on their side
A free JAGGAER Supplier Network account, and a PunchOut site your customer sets up

How a JAGGAER PunchOut works

JAGGAER asks PunchOut suppliers to follow the cXML standard. Here’s each step, with the cXML message behind it.

  1. 1

    The buyer opens your catalogue

    From their JAGGAER shopping page, they choose your PunchOut catalogue. JAGGAER sends their identity and shared secret to your store.

    PunchOutSetupRequest

  2. 2

    They shop your store

    TierCommerce checks the credential and opens your store already signed in, with only the contract prices and products their account can buy.

    PunchOutSetupResponse

  3. 3

    The cart goes back

    They return the cart instead of checking out. Each line goes back with your part number, price, unit and UNSPSC code, ready for approval.

    PunchOutOrderMessage

  4. 4

    The purchase order arrives

    Once it’s approved, JAGGAER raises the purchase order and sends it as cXML. It’s checked and sent into your ERP.

    OrderRequest

Getting set up with a JAGGAER customer

JAGGAER runs supplier enablement as a project between you, your customer and its own team. These are the steps, and who does each one.

Free PunchOut setup checklist
  1. 1

    They request enablement

    Your customer

    Your customer lodges a supplier enablement request, and JAGGAER reviews what both sides can support.

  2. 2

    Kick-off call

    Together

    You, your customer and JAGGAER agree the scope: the PunchOut, how purchase orders are sent, and how you’ll invoice.

  3. 3

    Create the connection

    TierCommerce

    Your PunchOut page gives you the cXML URL and a shared secret to send them, and the account’s contract prices are already in your store.

  4. 4

    Add your PunchOut site

    Your customer

    Their JAGGAER admin adds your URL and shared secret, and sets purchase orders to reach you by cXML.

  5. 5

    Test orders, then production

    Together

    Test orders run in JAGGAER’s test environment. Once everyone signs off, the connection moves to production.

What TierCommerce handles for JAGGAER

JAGGAER doesn’t build or debug suppliers’ integrations, so suppliers usually need their own developer or a PunchOut vendor. With TierCommerce, it’s ready in your store.

  • cXML setup requests checked against each customer’s identity and shared secret
  • Each account’s contract prices and approved product range
  • A UNSPSC code on every cart line, with a default for anything uncoded
  • Carts that JAGGAER sends back to be edited reopen with their items
  • Purchase orders checked against the account’s prices before they become orders
  • Orders sent into your ERP with the JAGGAER PO number
  • Every session and message logged, with secrets removed

PunchOut add-on

$149 a month

Includes your first connected customer account, then $69 for each extra account up to 10 and $39 each after that. Australian dollars, ex GST.

  • cXML and OCI PunchOut, and Unimarket catalogues
  • On the Professional and Enterprise plans
  • Only accounts that used PunchOut that month count
See pricing About PunchOut

Where JAGGAER PunchOuts go wrong

University supplier guides for JAGGAER keep raising the same rules. Here’s what they expect, and how TierCommerce meets it.

  • UNSPSC codes on every line

    Universities on JAGGAER require a UNSPSC code on each cart line. TierCommerce sends each product’s code, or the account’s default.

  • Contract prices only

    Buyers should only ever see their contract prices. Each account in TierCommerce sees its own prices and range, and nothing else.

  • Units that match the invoice

    The unit in the cart has to match the unit you invoice in. TierCommerce uses the same units your ERP does, from cart to order.

  • Not ready at kick-off

    JAGGAER can cancel an enablement if a supplier can’t support it. TierCommerce is ready before the first call.

  • Prices that changed

    If a price changes between the cart and the purchase order, the order is held for your team instead of going through at the wrong price.

  • Enablement waves

    A customer’s JAGGAER project covers a set number of supplier enablements. Suppliers who are ready early are easier to fit in.

Who buys through JAGGAER in Australia

JAGGAER started in higher education and research, and Australian universities, health services and public bodies run it today. UNSW, for one, buys lab supplies from a panel of suppliers with catalogues in JAGGAER.

  • UNSW
  • Macquarie University
  • ABC
  • icare
  • Ampol
  • RACV
  • HealthShare Victoria

PunchOut across your customers’ systems

Your customers won’t all buy through JAGGAER. One TierCommerce store handles each of these, with the same products, prices and orders behind them.

Buyer’s system Protocol Buyers start from The purchase order arrives
SAP Ariba cXML, through SAP Business Network A requisition in SAP Ariba Buying or Guided Buying A cXML OrderRequest, routed through SAP Business Network
C Coupa cXML Your logo under Shop Online on their Coupa home page A cXML OrderRequest, the Coupa Supplier Portal or email
U Unimarket cXML PunchOut, or a hosted catalogue Unimarket’s own search, or your PunchOut catalogue in Unimarket A cXML OrderRequest, or by email
SAP S/4HANA and ECC OCI 4.0 A purchase requisition, from Add from External Catalog in S/4HANA or the catalogue button in ECC or SRM Separately: cXML through SAP Business Network, an EDI IDoc, or a PDF by email
T TechnologyOne cXML A requisition in TechnologyOne, or in Unimarket where it runs alongside A cXML purchase order, or a PDF by email
O Oracle cXML A requisition in Self Service Procurement (Fusion) or iProcurement (E-Business Suite) A cXML OrderRequest, directly or through Oracle Business Network, or a PDF by email
Dynamics 365 cXML A purchase requisition, from the External catalogs action A cXML OrderRequest, or by email
J JAGGAER cXML A PunchOut catalogue in JAGGAER eProcurement A cXML OrderRequest, or email or the supplier portal

JAGGAER PunchOut questions

Does JAGGAER support PunchOut?

Yes. JAGGAER eProcurement supports hosted catalogues and PunchOut catalogues. With PunchOut, buyers shop the supplier’s own store and the cart comes back to JAGGAER for approval.

Is JAGGAER the same as SciQuest?

Yes. SciQuest renamed itself JAGGAER in 2017. Many universities also give their JAGGAER site its own name, so your customer might call it something else.

Does JAGGAER use cXML or OCI?

cXML for most customers. JAGGAER’s supplier terms ask PunchOut suppliers to follow the cXML standard, and it uses OCI for some SAP-connected customers. TierCommerce supports both.

Is the JAGGAER Supplier Network free?

JAGGAER describes its supplier network as fee-free. If a supplier pays a third party to build its PunchOut, that cost is the supplier’s, which is what TierCommerce saves you.

How do JAGGAER purchase orders reach us?

JAGGAER can send purchase orders by cXML, email or fax, or through its supplier portal. Choose cXML with your TierCommerce URL and each one is checked and sent into your ERP. If they arrive by email, Order Entry reads them.

What do universities expect in the cart?

Their contract prices only, units that match your invoices, and a UNSPSC code on every line. TierCommerce handles all three from your existing product data.

Can we test before going live?

Yes. Test orders run in JAGGAER’s test environment before production. Your TierCommerce PunchOut page can also send a test setup request through the same checks JAGGAER’s will.

What does PunchOut cost in TierCommerce?

PunchOut is an add-on on Professional and Enterprise. It’s $149 a month, including your first connected customer account, then $69 for each extra account up to 10 and $39 each after that, in Australian dollars ex GST.

Sources

  1. JAGGAER: eProcurement
  2. JAGGAER: Supplier Network
  3. JAGGAER: Supplier Enablement terms
  4. University of Notre Dame: PunchOut supplier guide for JAGGAER
  5. University of Michigan: PunchOut supplier requirements
  6. UNSW: JAGGAER for lab supplies
  7. JAGGAER: Australian customers (press release, 2025)
  8. Wikipedia: JAGGAER

JAGGAER is a trademark of its owner. TierCommerce isn’t affiliated with or endorsed by it.

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